Support

Admit It Support and Contact

Need help with Admit It, a privacy question, or an App Store review follow-up? This page is public and does not require a login.

Primary support contact

Admit It Support

Email: info@limitlock.io

Use this contact for support, privacy requests, and App Store review communication.

Helpful details

What to include

Include your iPhone or iPad model, iOS version, the feature you were using, and what happened. If the issue involves permissions, mention whether Screen Time, notifications, camera, microphone, and speech recognition were enabled.

Troubleshooting

Most setup issues come down to one of these.

01

Screen Time access is missing

Admit It needs Screen Time / Family Controls approval to protect apps, categories, and websites. If the app cannot protect anything, reopen Admit It and complete the permission flow again.

02

Notifications never arrive

If you use the intentional unlock handoff, notifications help you continue the flow after the blocked app closes. Check that notifications are enabled for Admit It in iOS Settings.

03

Selfie-video challenge fails

Verify that camera, microphone, and speech recognition permissions are enabled. The app needs those permissions only for the optional challenge flow.

Compatibility

Admit It is built for iPhone and iPad and currently targets iOS 17.0 and later.

Data controls

Inside the app, you can generate a local export, restart onboarding, or delete local data from the device.